Refund policy

Refund & Return Policy

We want you to love every Jones Road Beauty product. If you are not completely satisfied with your purchase from jonesroadcometics.shop, you may request a return or exchange within 30 days of delivery.

Eligibility:

• Items must be returned within 30 days of receipt in original packaging.
• - To initiate a return or shade exchange, email our Customer Support team at DoraRiley695@outlook.com with your order number.

Refunds:

Once your return is received and inspected, your refund will be processed to your original payment method within 5-7 business days.